Your Best Choice for Heating, Cooling and Home Insulation in Lansing MI (13)

Overall very pleased with my experience with Comfort First. The salesman did a wonderful job of assessing my HVAC needs, and was very willing to take the time answer all my questions and get the best value for my money. The installation of the equipment is topnotch. My only gripe was that the installers didnt clean up their mess after they were finished.

Duane evaluated and resolved the problem efficiently.

I'm satisfied with the job they did.

Duane was knowledgable, helpful and tended the problem efficiently. He was very professional and respectful of my home. I will be calling for ongoing service. Thank you.

Said they would be at my house between 8 and 8:30. Right on time. The guys worked quickly and efficiently. The unit works perfectly. Being cool again is REALLY nice.

The technician was here when he said he would be. He quickly diagnosed our AC problem and had it running and cooling within the hour. I would absolutely recommend them to anyone.

Technician explained problem with AC and gave recommendations for ways to improve AC. Also reminded us about having furnace checked and cleaned every year which is important to us. The thing we enjoyed most was our conversation on home energy efficiency and other services provided by comfort first.

Dan was very thorough in his walk-through when he first visited and worked with our time frame to give a detailed proposal, which included possible items at time of installation so that there wouldn't be any surprises in cost (ended up not being an issue at time of installation but we appreciated the heads up). He took the time to explain the proposal as needed and answer questions as we were making our decision. We got quotes from 3 other companies and ultimately decided that Comfort First had the best service and would be the wisest investment in air conditioning for our home. Nate and Jeff arrived to install the unit and did great work, even leaving our home without any mess from the job. At the time of the final walk-through, they were again very thorough in explaining their work, the air conditioning system, and answering my questions. I was very impressed overall and will recommend Comfort First. Most importantly, I am now able to stay cool and comfortable during the remainder of my pregnancy this summer!

Dan with Comfort First is polite, punctual and did a great job getting back to us right away. They offered us several levels of service without being pushy about which one we chose. Once contracts had been signed we had A/C and a new patio door within 5 days. The service couldn't be beat!

Duane was very thorough in checking the furnace and AC. He was very clear in explaining everything.

My air conditioning unit was installed by two guys who were polite and professional. They arrived on time, introduced themselves and completed the job in an efficient manner. The area was left tidy. They did a walk through with me, explained the completeted work and answered my questions. I am a happy customer and have talked up "Comfort First" to my friends and family.

Price was best in area on comparable furnace & AC install. Units were put in three business days after agreement was made. Would strongly recommended this company.

Enjoyed

Brad's team at Comfort First Heating and Cooling consistently provides a high level of quality and great value. We are extremely satisfied with the heating and cooling system we purchased from Comfort First and the annual service they provide in support of the equipment. Our most recent annual service was completed by Duane who clearly puts pride and skill in his work and well represents the culture of the Comfort First company. Ashley, who helps coordinates the company's business affairs and handles scheduling among other duties, is also outstanding and puts the customer first. We have recommended Comfort First to friends and family and would not hesitate to do so in the future.

Duane did a great job!

10 out of 10